FAQ Categories

Q: How to get ZEUS log files

Send us the log file by following the steps below, the development team will verify it.

1) Open File Explorer
Right-click the Windows Start button
Then select “File Explorer” in the options list.

2) Open the log file location. Paste the following in the address bar and press enter
% appdata% \ gemsoft \ ZEUS

3) Compress the “log” and “logs” folders and send them to our support.

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Right-click on the “log” or “logs” folder and compress it into a .rar file.
zeus log file, compress zeus log file, open log folder file

If WinRAR is not installed, download and install WinRAR using the URL below.

https://www.win-rar.com