FAQ Categories

Q: How can I transfer the downloaded file to my iPhone?

If you download a video using  ZEUS DOWNLOAD and it becomes an audio-only file or MP3, please check the download settings.

This page will show you what to do if the downloaded video is audio-only.

You can try it using the trial version (free of charge) before purchasing.

Part 1: The download type is “Audio Only”

Make sure that the download type is not set on “Audio Only”.

You can check and change the download type from the following. Change the download type to “Video” and try downloading again.
video downloaded is audio only, set download type to video, change download type to video

Part 2: The download setting is set to the resolution “Standard Definition”

Depending on the specifications of the video site, the resolution of the downloaded video may not match the setting.

If the resolution is set to “standard definition” etc., try changing to a higher resolution such as “HD image quality” or “Full HD image quality” to see if the quality changes or improves.

Follow the steps below to set the download:

1) Open the setting screen

The setting screen opens from the upper right of the product screen.

video downloaded is audio only, set download type to video, open settings

2) Click the “Download” tab

Click the Download tab to open the download settings screen.
video downloaded is audio only, set download type to video, go to download

3) Change the resolution setting

If the resolution is set to “Standard image quality”, change it to “HD image quality” or “Full HD image quality”.
video downloaded is audio only, set download type to video, set clarity

4) Save settings

Click “OK” to save your settings.

video downloaded is audio only, set download type to video, click ok button

If the downloaded video is “only audio” even after trying the above procedure, please contact support.